Interpersonal Skills at Work. John Hayes

Interpersonal Skills at Work



Download Interpersonal Skills at Work



Interpersonal Skills at Work John Hayes. pdf ebook
Publisher: Routledge
Language: English
Page: 321
ISBN: 0415227755, 9780415227759

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.

Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively.

This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.



MORE EBOOKS:
Download ebook: Formal power series, systems of meromorphic ODEs
Download ebook: Flexible Query Answering Systems: 7th International Conference, FQAS 2006, Milan, Italy, June 7-10, 2006 (Lecture Notes in Computer Science / Lecture Notes in Artificial Intelligence)
Witches' Brew (The Magic Kingdom of Landover, Book 5) pdf download







Tags: Download Interpersonal Skills at Work ebook pdf
Download Interpersonal Skills at Work ebook djvu
Download Interpersonal Skills at Work ebook chm
Interpersonal Skills at Work ebook
Interpersonal Skills at Work download book
Interpersonal Skills at Work ebook pdf
Interpersonal Skills at Work ebook djvu
Interpersonal Skills at Work ebook chm
John Hayes ebooks